Tenant Handbook

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  1. Introduction
    1. Welcome
    2. Holiday Hours
    3. Transwestern
  2. Tenant Services
    1. Transwestern
    2. Transwestern Mechanical Staff
    3. Transwestern Maintenance (Day Porter)
    4. Janitorial Services
    5. Trash Removal
    6. Recycling Procedures
    7. Angus Anywhere
  3. Security
    1. Securing of Building and Tenant Space
    2. Building Entry Management
    3. Sentex Phone System-Operating Instructions
    4. Emergency Action Information
    5. Incident Reports
    6. No Solicitation Policy
    7. Parking Restrictions
  4. Fire and Life Safety Plan
    1. Purpose of the Fire and Life and Safety Plan
    2. Fire Safety Procedures
    3. Evacuation Procedures
    4. Procedures for Medical and Other Emergencies
    5. Safety / Evacuation Monitor Duties
    6. Fire Prevention
    7. Designated Assembly Areas
    8. Life Safety Systems
    9. Portable Fire Equipment Information
    10. Natural Disasters and Other Emergencies
    11. Emergency Management and Other Disturbances
    12. Bomb Threats
    13. Media
    14. Forms
  5. Building Rules and Regulations
    1. No Smoking Policy
    2. Renovations to Tenant Space
    3. Interior Signage
    4. Outdoor Grilling
    5. Candle Burning
  6. Move Procedures
    1. Moving Procedures
    2. Construction Guidelines, Rules, & Regulations
    3. Move-Out Procedures & Check List for Tenant
  7. Tenant Responsibilities
    1. Tenant Responsibilities
    2. Certificate of Insurance
    3. Tenant's Insurance
    4. Party Package
    5. Telecommunications Providers
  8. IMG
    1. Contact List for Tenant
    2. 3 Steps to Connect
    3. Service Summary
    4. IMG Tenant Handbook
  9. Forms
    1. Forms

Transwestern Maintenance (Day Porter) Staff

Transwestern’s day porter staff addresses general housekeeping needs. Daily litter pick-up, general cleaning and restocking of washroom facilities, monitoring and maintenance of lobbies, elevators, stairwells and building entrances is provided continuously, throughout the day. Special needs within your tenant area may be requested by putting a work order in the Angus online work order system.

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