Tenant Handbook

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  1. Introduction
    1. Welcome
    2. Holiday Hours
    3. Transwestern
  2. Tenant Services
    1. Transwestern
    2. Transwestern Mechanical Staff
    3. Transwestern Maintenance (Day Porter)
    4. Janitorial Services
    5. Trash Removal
    6. Recycling Procedures
    7. Angus Anywhere
  3. Security
    1. Securing of Building and Tenant Space
    2. Building Entry Management
    3. Sentex Phone System-Operating Instructions
    4. Emergency Action Information
    5. Incident Reports
    6. No Solicitation Policy
    7. Parking Restrictions
  4. Fire and Life Safety Plan
    1. Purpose of the Fire and Life and Safety Plan
    2. Fire Safety Procedures
    3. Evacuation Procedures
    4. Procedures for Medical and Other Emergencies
    5. Safety / Evacuation Monitor Duties
    6. Fire Prevention
    7. Designated Assembly Areas
    8. Life Safety Systems
    9. Portable Fire Equipment Information
    10. Natural Disasters and Other Emergencies
    11. Emergency Management and Other Disturbances
    12. Bomb Threats
    13. Media
    14. Forms
  5. Building Rules and Regulations
    1. No Smoking Policy
    2. Renovations to Tenant Space
    3. Interior Signage
    4. Outdoor Grilling
    5. Candle Burning
  6. Move Procedures
    1. Moving Procedures
    2. Construction Guidelines, Rules, & Regulations
    3. Move-Out Procedures & Check List for Tenant
  7. Tenant Responsibilities
    1. Tenant Responsibilities
    2. Certificate of Insurance
    3. Tenant's Insurance
    4. Party Package
    5. Telecommunications Providers
  8. IMG
    1. Contact List for Tenant
    2. 3 Steps to Connect
    3. Service Summary
    4. IMG Tenant Handbook
  9. Forms
    1. Forms

Welcome

Transwestern welcomes your firm to the Naperville Corporate Center.  It is our desire to offer the highest quality services to our tenants and maintain all avenues of communication to insure that these services are rendered to meet your needs and expectations.

We hope that this Tenant Handbook provides you with the basic guidelines you need to make your occupancy within our complex as comfortable as possible.

This Tenant Handbook is intended for informational use only.  Your lease controls the terms and conditions, rules and regulations of your occupancy.  In the event of any inconsistencies between the terms of your lease and the contents of this booklet, the lease will prevail.

Our Property Management Team consists of a Property Manager, Property Coordinator, on-site Maintenance Technicians, and Day Porters.  Our team is supported by a wide variety of corporate staff and an expert group of contracted service partners who will help to meet your service needs.

Our normal hours of operation are as follows:

  • On-Site Technician: 6:00 am-5:00 pm, Monday–Friday
  • Management Office: 8:00 am-5:00 pm, Monday-Friday

In the event of an emergency after normal business hours, Transwestern staff can be contacted 24-hours a day, 7 days a week by calling our office after hours or through Angus Work Order System www.angusanywhere.com during working hours.

Property Management Office is located at:

1240 E. Diehl Rd., Suite 304
Naperville, IL  60563
Tel: (630) 505-7900     


Naperville Corporate Center Property Management Team
 

Colette Menolascino

Senior Property Manager

Liz Muñoz

Administrative Associate

Tom Rosner

Chief Building Engineer

Chet Gronowski

Building Engineer

Dave Sullivan, SMT

Building Engineer

Veronica Nino

Day Matron 1240/1250 Building

Monica Garcia

Day Matron 1230 / 1245 Building